 Goal:
The Cahn's had a successful business-to-business company selling computer
supplies but they wanted to expand their market to retail sales by going
online. They wanted to extend their reach from the north-eastern US area to
the whole country and even internationally. They also wanted the flexibility
to retrieve and process their orders from any location at any time.
Result:
Computer Supplies of America is a thriving e-commerce web site on Yahoo
Store with close to 1000 products and 10's-of-thousands of visits each
month. The Cahn's use the friendly Yahoo manager interface to retrieve and
process their orders, make changes to their site and view detailed site
statistics.
Testimonial:
Dear Dan,
Sometimes we forget to stop during our busy schedules and say "Thank
You" to someone who has made a difference in our lives. We want to tell
you how grateful we are for your professional guidance and your personal
friendship.
We came to you in September 1998 with the seed of an idea. We wanted to
open an Online Store. That's all we knew. With your help, this seed has
blossomed into an exciting business venture. We were and still are novices
on the computer, but you continue to be patient and encouraging as we learn
more each time we talk with you.
We rely on your technical support and your creative ideas. You are always
there for us whenever we have a question or need to make changes on our
site. All we have to do is call or send an email, and we know you will
respond immediately.
We have received many compliments on our site. People comment on the
pleasing colors and eye-catching graphics. They appreciate the simplicity of
the ordering process. You did a terrific job listing us on all the search
engines. Our business has grown, and we have many repeat customers.
We cannot say enough about how pleased we are with the results of your
hours of effort. We value your computer knowledge and your friendship. We
have told many friends about you. If you ever need a recommendation, we
would be happy to share these comments with other prospective clients.
Thank you again for helping us make Computer Supplies of America a
successful online store.
Sincerely,
Sam & Maxine Cahn
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